Shipping policy

Processing time

All our jewelry is made to order at our studio in Longueuil. Allow 3 to 5 business days before shipping.

Shipping within Canada

We ship with Canada Post. Two options are available at checkout:

• Standard, without a tracking number: free
• With a tracking number: $15

International shipping

We ship worldwide, except to the United States. Shipping costs are calculated according to the destination and shown at checkout.

Customs duties, import taxes and brokerage fees in the destination country are the buyer’s responsibility. We cannot estimate them in advance, and customs delays are beyond our control.

United States

We do not ship to the United States at this time, because of tariffs on copper.

Pickup

Orders cannot be picked up at the studio or at the Cour des arts kiosk at this time.

Questions

Write to us at info@claudinemoncion.ca.